Shipping & Returns
Processing & Shipping Times
Please allow 3 to 7 business days for processing your order before it ships. Shipping times may vary depending on the product and destination.
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Standard delivery: 7–15 business days (on average)
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Some items may arrive faster or in multiple packages.
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Tracking numbers will be provided when available.
Shipping Rates
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Shipping Rates (Delivery Fees)
?? Canada & ?? USA
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Flat Rate: $15 CAD per order
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Applies to most items regardless of size or weight.
⚠️ Exceptions – Special Handling Items
Certain items may require additional shipping fees due to their nature or restrictions:
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Electronics
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Liquids (e.g. fragrances, beauty products)
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Batteries
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Oversized or heavy products
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Returns Policy
Due to the nature of our business (limited stock, discounted and return items), all sales are final.
We do not accept returns or exchanges, unless the wrong item was received.
If your order has an issue, contact us within 48 hours of delivery with clear photos and details.
Lost or Delayed Packages
If your tracking shows delivered but you haven't received the package, check with neighbors or your local post office.
If your package is lost or severely delayed, reach out — we'll do our best to help, but we are not responsible for shipping carrier issues once the package is marked delivered.
Contact
For any questions about your order, contact us at dripqc514@gmail.com
or DM us on Instagram:
@drip_qc514 or @bsheg_official